Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times & Rates
We offer free standard shipping on all orders. Estimated delivery time is 7–15 business days depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or postal delays.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package every step of the way. Please allow 3–5 business days for the tracking information to become available.
Shipping Destinations
We currently ship to the United States. If your country is not listed at checkout, please contact us and we will do our best to accommodate your request.
Customs, Duties & Taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once your shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
Lost, Damaged, or Delayed Orders
If your order has not arrived within the estimated delivery window, or arrives damaged, please contact us at saqr79209933@gmail.com and we will resolve the issue as quickly as possible.
If you have any questions about shipping, please reach out to us at saqr79209933@gmail.com.